All purchases above $99 are eligible for free standard shipping at this store. If your order happens to be less than $99, you can check out Discountrue.com to see if they have shipping discount codes for Macy’s. If you are dissatisfied with your purchase at Macy’s, you can return it via shipment to the online store address or drop it off at an in-store Macy’s site near you. You can exchange the product for something else, or you may request a refund. To be eligible for a refund, you will need to produce your original receipt at the time of the request. The mode of refund will be determined by the type of payment made on the original purchase, irrespective of whether you returned it in a brick and mortar store or mailed it. If in case you used the Macy’s credit card, it will be refunded; if you paid cash, you will get a cash refund accordingly.